Born and raised in Los Angeles, Kimberly has served the public as a law enforcement professional for the past quarter century. Kim has experience on both sides of the radio. As a sworn police officer in the city of Inglewood, she worked as a patrol officer, field training officer, and detective assigned to the Child Abuse and Sex Crimes Unit. After retiring from the field, she worked as a dispatcher and supervisor at the San José Police Department – Communications Division, where she was also a member of the dispatch response team (tactical dispatcher/scribe) and the Training Unit.
Kim currently serves as the Communications Administrator of the San Bernardino County Sheriff’s Department where she oversees two primary public safety answering points in the largest contiguous county in the US. Managing over 160 employees, Kim is responsible for Operations and the integration of technology. She serves as the Southern Regional Task Force Chair for the implementation of NG911 in the state of California. As a progressive leader, she fully embraces the development of the next generation by creating paradigm shifts that support succession planning and preparing future professional leaders by empowering them through the development of critical thinking skills and emotional intelligence.
As a certified academy instructor through the Commission on Peace Officer Standards and Training (POST), Kim is also a POST Master Instructor and has developed a myriad of courses, most recently, a 24-hour course specific to training officers; Training through Stress for Positive Performance Outcomes.
Kim also holds several degrees including a Bachelor of Arts in Communications from Loyola Marymount University, a Master of Arts in Public Administration from the University of Southern California, and a Master of Science in Justice Studies from San José State University, where her thesis focused on the effects of stress on 9-1-1 dispatchers.
In addition to these accomplishments, Kim is a published author and in 2017, embarked on a research project incorporating all 454 public safety answering points in the State of California, focusing on the effects of stress on public safety dispatchers.
As the founder of Kim Turner, LLC, she assembled the team of public safety professionals to address the unmet need for relevant Public Safety Dispatcher training and to do her very small part in contributing to a very noble profession.