Ryan was the driving force for creating a Criminal Justice program at Biola University in 2002 while he was still an undergraduate student. He was the first of a handful of students to graduate with a Bachelor of Arts Degree in Sociology with an emphasis in Criminal Justice. The program presented Ryan the opportunity to work an internship with the Gang Enforcement Detail at the Anaheim Police Department, where he started his law enforcement career.
While at the Anaheim Police Department, Ryan served in different roles: first as an intern, then as a police cadet, and finally as a police communications operator. Ryan was working in dispatch communications in 2008 during the Freeway Complex Fire, which burned over 30,000 acres in three different counties, and again in 2012 during Civil Unrest.
Ryan designed, developed, implemented, and supervised different programs to build relationships with citizens during his years of service. Ryan created the Proclamation Project, a public awards program which honored children who did an extraordinary job calling 9-1-1 to request emergency assistance. He coordinated an educational program in which police and fire dispatchers visited local elementary schools and held assemblies to teach children about the 9-1-1 Emergency System. Ryan made regular public presentations at the department’s Citizens Academy and for Neighborhood Watch groups throughout the city. In 2012, the Southern California Chapter of the Association of Public-Safety Communication Officials (APCO) International named him “Telecommunicator of the Year”, the organization’s highest honor for public-safety dispatchers in Southern California.
After retiring in 2013, Ryan served as a Subject Matter Expert and the Communications Specialist for the 911 Wellness Foundation, a non-profit organization that worked to optimize the overall health and well-being of telecommunicators, until the organization dissolved in 2017. Ryan currently serves as an Adjunct Instructor at the Regional Criminal Justice Training Center at Golden West College.
Ryan is a POST-certified Academy Instructor. He also has a Master of Arts Degree in Forensic Psychology. Ryan blends his education and experience behind the console to help dispatchers and police officers battle acute stress, post-traumatic stress, and compassion fatigue. He is a regular contributor to 9-1-1 MAGAZINE and the International Academies of Emergency Dispatch’s Journal of Emergency Dispatch.
Ryan Dedmon, Instructor Kim Turner, LLC