"In my 17 years as a law enforcement dispatcher and dispatch supervisor, I’ve never attended a more compelling and paradigm altering training. Kim Turner is a highly intelligent, passionate, and engaging instructor. Several times during the Leadership Workshop, I took notice that every single attendee was actively engaged in the conversation. The curriculum was thought provoking and compelling; presented in a manner that elicited interaction and a free exchange of ideas and best practices. I have added so many aspects of this training to my personal leadership philosophy and am excited to see the affect it will have on my work environment, subordinates, peers and superiors. Ryan Dedmon is a passionate advocate for dispatcher wellness. His block left me doing an honest self-assessment of my own mental and emotional wellness. And, while already convinced of the importance of this for the mental health of my department’s dispatchers, many of which have had very real struggles with compassion fatigue, burn-out and PTSD, I walked away with a renewed conviction to be more proactive identifying and providing assistance to those on the threshold of crisis. I can’t recommend this training more emphatically "The open classroom discussion with lead conversation. Instructor Kim Turner is awesome and would take another class hands down."
"The experience and real world applications of leadership, accountability, extreme ownership, and group discussions allowing me to learn from other experience in the room as well as the instructors."
"Clear tools to change the course of communication from manager to supervisors to line team members. Also, taking care of work life balance to be more effective and productive at partnering with your teams to assist our community. "
"Kim is an awesome facilitator. The course was interactive, engaging and real-talk. I loved both the game show and the comedian's perspective on the Generation Gap. And I learned my personality type. "
"I particularly enjoyed learning the importance of being a leader and the definition of one and also the hard vs. soft skills. "
"The course was thoughtful, well executed and gave tangible useful tools that can be implemented in our Emergency Call Centers as it relates to leadership. A comfortable space that encouraged respectful discourse was created and maintained by the presenter. This course challenged me to be introspective in the critique and development of my personal leadership skills, I've attended ,any leadership workshops and courses over my 24 year tenure, This course provided a new perspective that left me with a call to,action to improve as a leader. My one suggestion is to expand this 3 day course to 5 day to lend more time for further discussion and an expansion of the Wellness piece (which was also outstanding). "
"Ownership. How you need to take it and OWN it. No need on pointing fingers...own it. I liked how several agencies were in the class and were willing to discuss issues and things WE can fix or do better next time. I love Kim. She can hold a conversation/debate...she challenges you, in a good way. She makes you see both sides not just your side...see the whole story. Kim has a great attitude, she speaks well, she keeps you engaged. I recommend attending her classes. Loved the hours of the class. One of the best classes I have attended in a long time. Thank you Kim! "
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