OUR MISSION

image50

KIM TURNER, LLC ®

Our mission is to bridge the gap in public safety between field and 9-1-1 first responders through training and consulting services. 

POST certified LIVE online Training

STUDENT FEEDBACK about kim turner, llc LIVE online cOURSES

Leadership & Accountability

Leadership & Accountability

Leadership & Accountability

As a dispatcher in what would not be considered a traditional leadership role, I was surprised to learn how much of this coursework was actually applicable to me.  I feel like the course is interesting, interactive, well-paced and lent itself extremely well to the online format. I'm now looking forward to my next online course with Kim in May!  


                                 -LD, CSUCI PD

Leadership & Accountability

Leadership & Accountability

Leadership & Accountability

First time doing an online class and I absolutely loved it! Kim Turner was absolutely amazing and kept the entire class engaged. Instructor Turner was very informative and made sure we understood the subject matter. I will definitely be taking future courses with her. The accessibility to be able to do the class online is simply perfect! It almost felt as if the interaction was easier to be a part of. I loved the fact that we were able to interact and read other classmates views and opinions.  


              -LH, Huntington Park PD

Leadership & Accountability

Leadership & Accountability

Sovereign Citizen Extremists

I absolutely loved the virtual setting on this class! I think I participated more than I normally would because public speaking can be uncomfortable or awkward and this format took that concern out of the equation for me.   

I would take another online class in a heartbeat! It also saved me commute time and allowed us to be safe during this COVID crisis. Thank for enabling our training to continue! 


                               -ER, Corona PD

Sovereign Citizen Extremists

Sovereign Citizen Extremists

Sovereign Citizen Extremists

Visuals are worth a thousand words. Kim’s choice of visuals were extremely educational and spot on. I had some knowledge but learned a lot from the visuals followed by her detailed explanations. I have heard so many wonderful things about Kim Turner and her presentations. This was my first opportunity to have her present to me and I was thoroughly impressed. Thank you for sharing with me. I look forward to learning more with you in the near future.  

                           -EO, Santa Clara PD

Sovereign Citizen Extremists

Sovereign Citizen Extremists

Sovereign Citizen Extremists

 Another great class with amazing material, enjoy how videos are incorporated related to the material. Kim Turner courses/class never disappoints.  


                           -LO, Santa Ana PD

Sovereign Citizen Extremists

Sovereign Citizen Extremists

Sovereign Citizen Extremists

This course was very very informative and eye opening. I will say initially I wasn't thrilled about taking this class. The title just didn't catch my interest but now I'm really glad I didn't miss it. This will definitely go as one of the best classes I've taken. 


                         -LD, Laguna Beach PD

Dispatcher's Role in Critical Incidents

Dispatcher's Role in Critical Incidents

Dispatcher's Role in Critical Incidents

I loved the talk about palm springs OIS. Great to hear from the dispatcher involved and to do Q&A. i actually prefer the virtual class! It was nice to be in the comfort of my own home learning. Spending my breaks with my family. Thank you! 

-GL Upland PD

Dispatcher's Role in Critical Incidents

Dispatcher's Role in Critical Incidents

Dispatcher's Role in Critical Incidents

The online aspect was awesome. Being in such a remote area, we are not always able to travel. A 1 day course would be 3 days (travel day there, class day and travel day back).  

-KH Mono County Sheriff's Office

Dispatcher's Role in Critical Incidents

Dispatcher's Role in Critical Incidents

Dispatcher's Role in Critical Incidents

For the Palm Springs incident, being able to hear radio traffic and listening to the information provided by the primary radio dispatcher involved.   The virtual class is new for everyone since the pandemic. I feel that the class was presented very well in being able to see the instructors and being able to use the chat option to give our responses and questions.  

- AS  Riverside County Sheriff's Department

The Kim Turner, LLC active shooter courses are facilitated with both dispatch and field personnel to ensure the most comprehensive student learning outcomes. 


The course is primarily designed for 9-1-1 dispatchers, call-takers and telecommunicators but is most effective when sworn field personnel also attend as students. 


The primary outcomes include understanding the patrol and tactical response to an active shooter. Students will understand primary objectives of field personnel when encountering an active shooter. Concepts of single officer response, contact teams, rescue task force(s) and their primary roles and objectives are discussed as well as the role dispatch plays in enhancing a positive outcome to the response.


Students will also review current trends in active shooter events including large scale active shooter events and the tactical response options and the impact on dispatch operations. Tactical dispatching concepts that are easily adopted during these events including leveraging technology in the dispatch center.


At Kim Turner, LLC, our active shooter course is continuously updated and reviewed to provide students with relevant information they can apply on their next shift.


2020 ACTIVE SHOOTER CLASSES:

Palm Springs Police Department - May 30, 2020 (Eligible for CALOES ATA reimbursement. Online Course)

Chino Police Department - June 27, 2020 (Eligible for CALOES ATA reimbursement. Online Course)

Corona Police Department - June 28, 2020 (Eligible for CALOES ATA reimbursement. Online Course)

California Highway Patrol - October 12, 2020

Vacaville Police Department - October 9, 2020


Student Testimonials

“Working for a small department with a single dispatcher and 2 officers on duty at a time, this course thought me how to prioritize efficiently in a Critical incident, also tons of different questions to ask my department that will definitely be helpful for further incidents.”


“I attended training both days and they are by far the absolute BEST training's I’ve attended in my 22-year career! From Kim to the rest of her training staff, they were AMAZING!!! I will be sure to recommend all future training's to be by Kim Turner, LLC. Thank you all for all of the amazing material and knowledge!”

CORONA POLICE DEPARTMENT

image51

9-1-1 FIRST RESPONDERS

Department Commendation


On the morning of Tuesday, September 9, 2019, our dispatch Center was extremely busy with several high priority calls and staffing being at the minimum.  


The day started with a female standing in the middle of traffic then becoming uncooperative with Officers. The female continued to be uncooperative and get physical with the officers which resulted in her being tarped. The day continued to be extremely busy with several calls coming in and officers going from call to call. 


At 1218 hours, Public Safety Dispatcher Lizbeth Cardenas answered a 911 from a female citizen who was crying and very hard to understand, she was reporting that her son had a hammer at Corona Regional Medical Hospital 800 S Main St. Cardenas attempted to gather the necessary information to get the proper response going, but the female caller had disconnected. Cardenas attempted to call female back for further. Because of the limited information and not being able to get back in touch with the female RP it was unknown if Police and Fire needed to respond and was unknown exactly what was happening. Dispatchers Nancy Hernandez, Brianne Spickelmier and Nicoleta Kennedy assisted me while working as a team to make sure notifications were made to command staff, contacting Corona Regional Hospital to find out if they had additional information and to warn them of the subject that may be at their business armed with a hammer. Dispatch had to free up officers on other calls. When Officers finally arrived, it was determined that the son had slit his own neck with a knife in the parking lot of the hospital. The subject needed medical attention and was placed on a 5150 hold at the hospital. The call had the potential to end much worse. 


There is no question that today our nation faces a nationwide shortage of 9-1-1 Dispatchers at all agencies. No matter how short a Center is, the dedication our team always shines through and everyone comes together to receive one common goal. The safety of all lives involved.  


I want to commend Brianne, Nancy, Lizbeth and Nicoleta for working hard as a team, and for making sure the safety of our citizens, firemen, and officers were not at risk. You all have demonstrated the mission statement of the Corona Police Department which states:


“The mission of the Corona Police Department is to ensure the safety and security of the public through strong community partnership and excellence in policing.”

TRAINING PROVIDER FOR ELITE PUBLIC SAFETY AGENCIES

image52
image53
image54
image55
image56
image57
image58
image59
image60
image61
image62
image63
image64
image65
image66
image67
image68
image69
image70
image71
image72
image73
image74

CONFERENCE PRESENTER

image75
image76
image77

We do not sell, distribute or share your information and will only contact you by request or permission.